Here is a tragic tale which reflects life in Britain in the 21st century and the falling level of ability and intelligence in staff at our supermarkets.
Last weekend we celebrated my daughters 19th birthday and, she decided she would have a barbecue in the garden. With this in mind she went to our local supermarket, a branch of Morrisons. Because there was a lot of shopping she was accompanied by her boyfriend (aged 19) and her sister and cousin (both 17). As they began to place cases of beer in their trolley they were approached by the security guard who told them that they could not purchase alcohol and must take it out of the trolley. Both my daughter and her boyfriend showed proof of their age but were told that they could be buying alcohol for the under age people with them. To save argument my daughter asked if it would be ok if her dad came down and bought the beer and was told that this would be fine. I arrived and we began to re-load the trolley watched by the security man who then decided to tell me that I would not, in fact, be able to buy the booze. He began to speak to my daughter's boyfriend in a confrontative and belittling manner and I asked him to stop, explaining that to refer to an adult male as 'boy' was not good customer relations. A manager approached and explained that he couldn't serve me as I was associated with my daughter who might have been buying alcohol for under age drinkers. I explained that I was indeed buying alcohol for my daughter as it was her 19th birthday and that I was quite prepared to admit to being associated with all my children, 3 of whom are currently 'under age'
We left having told them that we would shop elsewhere. As we left we were told that two other people had just been refused service because they had been seen talking to people who looked under 18.
A supermarket has the right to refuse to serve anyone but they should also have the right to employ people with brains and should provide adequate training regarding retail law. A shop can be prosecuted for selling alcohol to someone under 18 and to this end many challenge anyone who looks under 25. If I buy alcohol on behalf of someone under 18 I can be prosecuted not the supermarket. Further to this, if I buy alcohol I can legally allow my 17 year old daughter or niece to drink within my property.
Morrisons supermarket wants to take control where they have none and where they may well end up having fewer customers
Last weekend we celebrated my daughters 19th birthday and, she decided she would have a barbecue in the garden. With this in mind she went to our local supermarket, a branch of Morrisons. Because there was a lot of shopping she was accompanied by her boyfriend (aged 19) and her sister and cousin (both 17). As they began to place cases of beer in their trolley they were approached by the security guard who told them that they could not purchase alcohol and must take it out of the trolley. Both my daughter and her boyfriend showed proof of their age but were told that they could be buying alcohol for the under age people with them. To save argument my daughter asked if it would be ok if her dad came down and bought the beer and was told that this would be fine. I arrived and we began to re-load the trolley watched by the security man who then decided to tell me that I would not, in fact, be able to buy the booze. He began to speak to my daughter's boyfriend in a confrontative and belittling manner and I asked him to stop, explaining that to refer to an adult male as 'boy' was not good customer relations. A manager approached and explained that he couldn't serve me as I was associated with my daughter who might have been buying alcohol for under age drinkers. I explained that I was indeed buying alcohol for my daughter as it was her 19th birthday and that I was quite prepared to admit to being associated with all my children, 3 of whom are currently 'under age'
We left having told them that we would shop elsewhere. As we left we were told that two other people had just been refused service because they had been seen talking to people who looked under 18.
A supermarket has the right to refuse to serve anyone but they should also have the right to employ people with brains and should provide adequate training regarding retail law. A shop can be prosecuted for selling alcohol to someone under 18 and to this end many challenge anyone who looks under 25. If I buy alcohol on behalf of someone under 18 I can be prosecuted not the supermarket. Further to this, if I buy alcohol I can legally allow my 17 year old daughter or niece to drink within my property.
Morrisons supermarket wants to take control where they have none and where they may well end up having fewer customers
1 comment:
It's a stupid rule that the supermarkets have taken upon themsleves here too.
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